Glitch9 does not ship any physical goods. All products — credits, memberships and creator tools — are delivered digitally to your account.
01Delivery timeline
- Credits are added to your account instantly on successful payment.
- In rare cases where a payment is pending verification, delivery completes within a few minutes of confirmation.
- Cloud-gaming access is available immediately — pick a title and launch.
02Didn't receive your credits?
If a completed payment hasn't reflected in your balance within 30 minutes, email support@glitch9.com with your payment reference and we'll resolve it quickly.
03Contact us
Questions about this policy? Reach the Glitch9 team at support@glitch9.com and we'll get back to you within two business days.
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© 2026 XYPT Media Private Limited. This page is provided for transparency and does not constitute legal advice.