Glitch9 is operated by XYPT Media Private Limited. This policy explains how we handle information when you use our cloud-gaming and creator platform across the web, our apps and connected services.
01Information we collect
- Account details — your phone number, display name, gamertag and avatar.
- Usage data — sessions launched, titles played, playtime and credit balance.
- Streaming connections — YouTube channel details you explicitly authorize.
- Device & network data — device type, browser, approximate region and latency, used to route you to the nearest rig.
02How we use your data
We use your information to provision cloud rigs, keep credits accurate, prevent abuse, deliver creator tools, and improve streaming quality. We never sell your personal data.
03Your controls
- Access and update your profile from the account page at any time.
- Disconnect a linked YouTube channel whenever you choose.
- Request export or deletion of your account data by emailing support@glitch9.com.
04Contact us
Questions about this policy? Reach the Glitch9 team at support@glitch9.com and we'll get back to you within two business days.
XYPT Media Private Limited, 37 Aaditya Dwarkadhish Empire, Kharda Randhir Road, Jodhpur, Rajasthan 342027, India.
© 2026 XYPT Media Private Limited. This page is provided for transparency and does not constitute legal advice.